Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"7b7b1758ce0714671a9090e83cec676ed092aefa_lout","branding":{"id":"6","key":"fchd","name":"Firmatek Customer Support Desk","portalBaseUrl":"/servicedesk/customer/portal/6","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/6/6","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#943a09","headerLinkHoverBGColor":"#943a09","headerBadgeColor":"#943a09"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/90e8afc0-33af-497e-99d8-100259da7709/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhOTgwMjBiNS1kNTEwLTQxMWMtYWU5Ny1lZjhhMTlhZGMxNDYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjkwZThhZmMwLTMzYWYtNDk3ZS05OWQ4LTEwMDI1OWRhNzcwOSI6WyJyZWFkIl19LCJleHAiOjE3NjUxNTQwMTEsIm5iZiI6MTc2NTE1MzQxMX0.NoWYleBkN0Z3Ur5rW37jeBCBc3wIlGahxTfTsnfGJqs&client=a98020b5-d510-411c-ae97-ef8a19adc146&mode=fit","logoId":"90e8afc0-33af-497e-99d8-100259da7709","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Firmatek Service Desk","sharedPortalName":"Firmatek Service Desk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Firmatek Service Desk","sharedPortalName":"Firmatek Service Desk","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#b6470b","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/679e7434-aa27-44ba-bcbd-09caeae580f9/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhOTgwMjBiNS1kNTEwLTQxMWMtYWU5Ny1lZjhhMTlhZGMxNDYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjY3OWU3NDM0LWFhMjctNDRiYS1iY2JkLTA5Y2FlYWU1ODBmOSI6WyJyZWFkIl19LCJleHAiOjE3NjUxNTQwMTEsIm5iZiI6MTc2NTE1MzQxMX0.hDAPnWP2aGoqNI6Boi7YKhvULRa32UhDsyAKTBhsBiQ&client=a98020b5-d510-411c-ae97-ef8a19adc146&height=300&mode=fit","bannerMediaApiFileId":"679e7434-aa27-44ba-bcbd-09caeae580f9","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"6","key":"fchd","projectId":10016,"serviceDeskId":6,"name":"Firmatek Customer Support Desk","description":"<p>Welcome! You can raise a request for Firmatek Customer Support Desk using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/6","reqTypes":[{"id":"335","name":"Customer Portal Request","descriptionHtml":"","callToAction":"Customer Portal Request","introHtml":"<p>Customer Portal Request</p>","icon":10511,"iconUrl":"https://get.support.firmatek.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[22],"key":""},{"id":"434","name":"Schedule Request","descriptionHtml":"","callToAction":"Schedule Request","introHtml":"<p>Schedule Request Type</p>","icon":10487,"iconUrl":"https://get.support.firmatek.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10487","groups":[22],"key":""},{"id":"98","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10538,"iconUrl":"https://get.support.firmatek.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10538","groups":[22],"key":""},{"id":"90","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10530,"iconUrl":"https://get.support.firmatek.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10530","groups":[],"key":""},{"id":"416","name":"Investigate a problem","descriptionHtml":"","callToAction":"Investigate a problem","introHtml":"<p>Create a problem to track the cause of one or more incidents.</p>","icon":10523,"iconUrl":"https://get.support.firmatek.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10523","groups":[],"key":""},{"id":"185","name":"Re-Stitch Service","descriptionHtml":"","callToAction":"Re-Stitch Service","introHtml":"","icon":10511,"iconUrl":"https://get.support.firmatek.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[],"key":""},{"id":"81","name":"Report a system problem","descriptionHtml":"","callToAction":"Report a system problem","introHtml":"<p>Let us know if something isn't working properly and we'll aim to get it back up and running quickly.</p>","icon":10524,"iconUrl":"https://get.support.firmatek.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10524","groups":[],"key":""},{"id":"284","name":"Website Contact Us","descriptionHtml":"","callToAction":"Website Contact Us","introHtml":"<p>Information Request</p>","icon":10646,"iconUrl":"https://get.support.firmatek.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10646","groups":[],"key":""},{"id":"82","name":"Workflow Disruption","descriptionHtml":"","callToAction":"Workflow Disruption","introHtml":"<p>Report hardware that might be faulty or broken e.g. a broken computer screen or a damaged server.</p>","icon":10671,"iconUrl":"https://get.support.firmatek.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10671","groups":[],"key":""}],"reqGroups":[{"id":22,"name":"Need Help? Send a Request Here."}],"orderMapping":{"22":[434,335,98,100,97],"23":[81,82]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"84dfd57e-1acd-3815-b1a1-2a1f98e335a7","appLinkName":"","appLinkUrl":"","spaceKey":"ACCOUNTMANAGEMENT","spaceName":"Firmatek Support Knowledge Base","spaceUrl":"","isServer":false},"labels":[],"projectKey":"FCHD","serviceDeskId":6,"kbLinkDomainURLs":["https://get.support.firmatek.com","https://ft-pq.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":6,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"FCHD","userLanguageHeader":"Support Ticket Submission Video","userLanguageMessageWiki":"<p>Click <a href=\"https://ft-pq.atlassian.net/wiki/spaces/ACCOUNTMANAGEMENT/embed/1517879300\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">here</a> to watch the video.</p>","defaultLanguageHeader":"Support Ticket Submission Video","defaultLanguageMessage":"Click [here|https://ft-pq.atlassian.net/wiki/spaces/ACCOUNTMANAGEMENT/embed/1517879300] to watch the video.","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhOTgwMjBiNS1kNTEwLTQxMWMtYWU5Ny1lZjhhMTlhZGMxNDYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDE2IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjUxNTQ2MTEsIm5iZiI6MTc2NTE1MzQxMSwiYW5vbklkIjoiYW5vbi11c2VyIn0.sx87V3GSE0OJZWcdyjpfYbQi9OpwsiFYCai4mGQRaAY","targetCollection":"upload-project-10016","endpointUrl":"https://api.media.atlassian.com","clientId":"a98020b5-d510-411c-ae97-ef8a19adc146","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"b59232e1-5f58-4b4f-a4ec-41a77551d398","name":"Kespry Support","categoryUrl":"https://get.support.firmatek.com/servicedesk/customer/portal/6/topic/b59232e1-5f58-4b4f-a4ec-41a77551d398","createdAt":"1712783723695"}]}},"reqCreate":{"id":335,"projectId":10016,"issueType":{"id":"10008","name":"[System] Service request"},"form":{"name":"Customer Portal Request","descriptionHtml":"","callToAction":"Customer Portal Request","intro":"<p>Customer Portal Request</p>","instructions":"","icon":10511,"iconUrl":"https://get.support.firmatek.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/6/create/335","requestValidateBaseUrl":"/servicedesk/customer/portal/6/validate/335","calendarParams":{"firstDay":0,"date":"2025-12-07T19:23:31-0500","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"84dfd57e-1acd-3815-b1a1-2a1f98e335a7","appLinkName":"","appLinkUrl":"","spaceKey":"ACCOUNTMANAGEMENT","spaceName":"Firmatek Support Knowledge Base","spaceUrl":"","isServer":false},"labels":[],"projectKey":"FCHD","serviceDeskId":6,"kbLinkDomainURLs":["https://get.support.firmatek.com","https://ft-pq.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhOTgwMjBiNS1kNTEwLTQxMWMtYWU5Ny1lZjhhMTlhZGMxNDYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDE2IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjUxNTQ2MTEsIm5iZiI6MTc2NTE1MzQxMSwiYW5vbklkIjoiYW5vbi11c2VyIn0.sx87V3GSE0OJZWcdyjpfYbQi9OpwsiFYCai4mGQRaAY","targetCollection":"upload-project-10016","endpointUrl":"https://api.media.atlassian.com","clientId":"a98020b5-d510-411c-ae97-ef8a19adc146","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{"id":402665767769600,"updated":"2025-11-20T19:02:08.540135059Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[335],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":402665767769600,"name":"Firmatek Service Desk ","submit":{"lock":false,"pdf":false},"templateFormUuid":"7f99aef5-eef5-4a21-a431-38b03149793b"},"layout":[{"version":1,"type":"doc","content":[{"type":"paragraph","attrs":{"localId":"ab2a61c3-e444-4f78-af44-80821795b4dd"},"content":[{"type":"text","text":"Welcome to the Firmatek Service Desk and Kespry Customer Support Portal. Please choose your industry."}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":7},"layout":"default","localId":"a3191a39-0fd3-4b47-a779-e371647d6840"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":3},"layout":"default","localId":"ec9333e6-f122-4395-af55-ad85c2cadb22"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":8},"layout":"default","localId":"eca30938-2754-45a6-b52c-1a55caf52767"}}]},{"version":1,"type":"doc","content":[{"type":"paragraph","attrs":{"localId":"498d0f6a-f78e-4ebc-a054-5e43a7ffbe38"},"content":[{"type":"text","text":"For help signing up or logging into Kespry Cloud, please click "},{"type":"inlineCard","attrs":{"url":"https://ft-pq.atlassian.net/wiki/spaces/ACCOUNTMANAGEMENT/pages/1426915332/Kespry+Cloud+-+Access+and+Account+FAQs"}},{"type":"text","text":" "}]},{"type":"paragraph","content":[]},{"type":"paragraph","content":[]}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":20},"layout":"default","localId":"8ac42e7f-a3da-448c-9bfd-cfd84b505e9f"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":18},"layout":"default","localId":"764cd99a-c5ea-42c6-b6eb-a537b40ae219"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":15},"layout":"default","localId":"a3f8e736-c26a-4455-8927-8312f057ba75"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":59},"layout":"default","localId":"fe9e329d-7a7c-4508-9f18-ee0d055cf2fc"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":56},"layout":"default","localId":"26c3e516-215c-411b-ab20-e1af26ac0bb9"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":9},"layout":"default","localId":"104b7f31-a1fd-4639-b18a-9d5c94a944cf"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":45},"layout":"default","localId":"c819584d-25e7-442d-9980-838d38b8a203"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":25},"layout":"default","localId":"4fde2f25-8cce-423f-833d-ac46cb482b20"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":58},"layout":"default","localId":"f88be3e9-21f7-4682-804d-f64584654060"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":53},"layout":"default","localId":"2fba57e3-55ad-4ba3-a344-955482bbe291"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":27},"layout":"default","localId":"f9e7851f-f13a-4bb7-b3a6-7eca6c002a34"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":38},"layout":"default","localId":"50ebffaf-f032-4b1d-8a8e-b64288113303"}},{"type":"paragraph","content":[]}]}],"conditions":{"19":{"i":{"co":{"cIds":{"8":["11037"]}}},"o":{"sIds":["2"]},"t":"sh"},"23":{"i":{"co":{"cIds":{"9":["10982"]}}},"o":{"sIds":["9"]},"t":"sh"},"62":{"i":{"co":{"cIds":{"8":["11038"]}}},"o":{"sIds":["1"]},"t":"sh"},"22":{"i":{"co":{"cIds":{"9":["10983"]}}},"o":{"sIds":["10"]},"t":"sh"},"55":{"i":{"co":{"cIds":{"59":["11005","11006"]}}},"o":{"sIds":["6"]},"t":"sh"},"61":{"i":{"co":{"cIds":{"8":["11033"]}}},"o":{"sIds":["7"]},"t":"sh"},"13":{"i":{"co":{"cIds":{"8":["11034"]}}},"o":{"sIds":["5"]},"t":"sh"},"46":{"i":{"co":{"cIds":{"9":["10981"]}}},"o":{"sIds":["8"]},"t":"sh"},"17":{"i":{"co":{"cIds":{"8":["11036"]}}},"o":{"sIds":["3"]},"t":"sh"},"14":{"i":{"co":{"cIds":{"8":["11035"]}}},"o":{"sIds":["4"]},"t":"sh"}},"sections":{"8":{"name":"Stockpile change ","conditions":["46","61"]},"4":{"name":"Emissions Selection","conditions":["14"]},"5":{"name":"Solid Waste Selection ","conditions":["13"]},"10":{"name":"DIY","conditions":["22","61"]},"2":{"name":"Other Selection ","conditions":["19"]},"7":{"name":"Mining and Agg selection ","conditions":["61"]},"3":{"name":"Electric Utilities selection","conditions":["17"]},"11":{"name":"Ending","conditions":[]},"9":{"name":"Firmatek Services ","conditions":["23","61"]},"6":{"name":"TOW/Cells certs","conditions":["55","13"]},"1":{"conditions":["62"]}},"questions":{"45":{"type":"ts","label":"Site Name ","description":"","validation":{"rq":true},"jiraField":"customfield_10139","questionKey":""},"8":{"type":"cd","label":"Choose my Industry ","description":"","validation":{"rq":true},"jiraField":"customfield_10633","questionKey":""},"56":{"type":"ts","label":"Site Name regarding Top of Waste / Cell Cert","description":"","validation":{"rq":true},"jiraField":"customfield_10635","questionKey":""},"59":{"type":"cs","label":"Solid Waste","description":"","validation":{"rq":true},"jiraField":"customfield_10629","questionKey":""},"25":{"type":"cs","label":"Firmatek Services - Firmatek Processed Data ","description":"","validation":{"rq":true},"jiraField":"customfield_10627","questionKey":""},"38":{"type":"at","label":"Attach a file or screenshot ","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"18":{"type":"cs","label":"Electric Utilities","description":"","validation":{"rq":true},"jiraField":"customfield_10631","questionKey":""},"7":{"type":"ts","label":"Name ","description":"","validation":{"rq":false},"jiraField":"customfield_10287","questionKey":""},"3":{"type":"ts","label":"Phone Number ","description":"This can help us speed up resolution time ","validation":{"rq":true},"jiraField":"customfield_10670","questionKey":""},"15":{"type":"cs","label":"Emissions","description":"","validation":{"rq":true},"jiraField":"customfield_10630","questionKey":""},"9":{"type":"cs","label":"Mining and Aggregates","description":"","validation":{"rq":true},"jiraField":"customfield_10625","questionKey":""},"58":{"type":"cs","label":"DIY / Self Services ","description":"","validation":{"rq":true},"jiraField":"customfield_10628","questionKey":""},"53":{"type":"tl","label":"Subject","description":"","validation":{"rq":true},"jiraField":"summary","questionKey":""},"20":{"type":"cs","label":"Other Industries ","description":"","validation":{"rq":true},"jiraField":"customfield_10632","questionKey":""},"27":{"type":"rt","label":"Description - Adding Screenshots will go along way!","description":"Please be as detailed as possible, it will speed up your resolution time!","validation":{"rq":true},"jiraField":"description","questionKey":""}}},"uuid":"7f99aef5-eef5-4a21-a431-38b03149793b"},"proforma":{"formExists":true,"formValid":true,"formTemplateData":{"id":402665767769600,"updated":"2025-11-20T19:02:08.540135059Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[335],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":402665767769600,"name":"Firmatek Service Desk ","submit":{"lock":false,"pdf":false},"templateFormUuid":"7f99aef5-eef5-4a21-a431-38b03149793b"},"layout":[{"version":1,"type":"doc","content":[{"type":"paragraph","attrs":{"localId":"ab2a61c3-e444-4f78-af44-80821795b4dd"},"content":[{"type":"text","text":"Welcome to the Firmatek Service Desk and Kespry Customer Support Portal. Please choose your industry."}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":7},"layout":"default","localId":"a3191a39-0fd3-4b47-a779-e371647d6840"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":3},"layout":"default","localId":"ec9333e6-f122-4395-af55-ad85c2cadb22"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":8},"layout":"default","localId":"eca30938-2754-45a6-b52c-1a55caf52767"}}]},{"version":1,"type":"doc","content":[{"type":"paragraph","attrs":{"localId":"498d0f6a-f78e-4ebc-a054-5e43a7ffbe38"},"content":[{"type":"text","text":"For help signing up or logging into Kespry Cloud, please click "},{"type":"inlineCard","attrs":{"url":"https://ft-pq.atlassian.net/wiki/spaces/ACCOUNTMANAGEMENT/pages/1426915332/Kespry+Cloud+-+Access+and+Account+FAQs"}},{"type":"text","text":" "}]},{"type":"paragraph","content":[]},{"type":"paragraph","content":[]}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":20},"layout":"default","localId":"8ac42e7f-a3da-448c-9bfd-cfd84b505e9f"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":18},"layout":"default","localId":"764cd99a-c5ea-42c6-b6eb-a537b40ae219"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":15},"layout":"default","localId":"a3f8e736-c26a-4455-8927-8312f057ba75"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":59},"layout":"default","localId":"fe9e329d-7a7c-4508-9f18-ee0d055cf2fc"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":56},"layout":"default","localId":"26c3e516-215c-411b-ab20-e1af26ac0bb9"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":9},"layout":"default","localId":"104b7f31-a1fd-4639-b18a-9d5c94a944cf"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":45},"layout":"default","localId":"c819584d-25e7-442d-9980-838d38b8a203"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":25},"layout":"default","localId":"4fde2f25-8cce-423f-833d-ac46cb482b20"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":58},"layout":"default","localId":"f88be3e9-21f7-4682-804d-f64584654060"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":53},"layout":"default","localId":"2fba57e3-55ad-4ba3-a344-955482bbe291"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":27},"layout":"default","localId":"f9e7851f-f13a-4bb7-b3a6-7eca6c002a34"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":38},"layout":"default","localId":"50ebffaf-f032-4b1d-8a8e-b64288113303"}},{"type":"paragraph","content":[]}]}],"conditions":{"19":{"i":{"co":{"cIds":{"8":["11037"]}}},"o":{"sIds":["2"]},"t":"sh"},"23":{"i":{"co":{"cIds":{"9":["10982"]}}},"o":{"sIds":["9"]},"t":"sh"},"62":{"i":{"co":{"cIds":{"8":["11038"]}}},"o":{"sIds":["1"]},"t":"sh"},"22":{"i":{"co":{"cIds":{"9":["10983"]}}},"o":{"sIds":["10"]},"t":"sh"},"55":{"i":{"co":{"cIds":{"59":["11005","11006"]}}},"o":{"sIds":["6"]},"t":"sh"},"61":{"i":{"co":{"cIds":{"8":["11033"]}}},"o":{"sIds":["7"]},"t":"sh"},"13":{"i":{"co":{"cIds":{"8":["11034"]}}},"o":{"sIds":["5"]},"t":"sh"},"46":{"i":{"co":{"cIds":{"9":["10981"]}}},"o":{"sIds":["8"]},"t":"sh"},"17":{"i":{"co":{"cIds":{"8":["11036"]}}},"o":{"sIds":["3"]},"t":"sh"},"14":{"i":{"co":{"cIds":{"8":["11035"]}}},"o":{"sIds":["4"]},"t":"sh"}},"sections":{"8":{"name":"Stockpile change ","conditions":["46","61"]},"4":{"name":"Emissions Selection","conditions":["14"]},"5":{"name":"Solid Waste Selection ","conditions":["13"]},"10":{"name":"DIY","conditions":["22","61"]},"2":{"name":"Other Selection ","conditions":["19"]},"7":{"name":"Mining and Agg selection ","conditions":["61"]},"3":{"name":"Electric Utilities selection","conditions":["17"]},"11":{"name":"Ending","conditions":[]},"9":{"name":"Firmatek Services ","conditions":["23","61"]},"6":{"name":"TOW/Cells certs","conditions":["55","13"]},"1":{"conditions":["62"]}},"questions":{"45":{"type":"ts","label":"Site Name ","description":"","validation":{"rq":true},"jiraField":"customfield_10139","questionKey":""},"8":{"type":"cd","label":"Choose my Industry ","description":"","validation":{"rq":true},"jiraField":"customfield_10633","questionKey":""},"56":{"type":"ts","label":"Site Name regarding Top of Waste / Cell Cert","description":"","validation":{"rq":true},"jiraField":"customfield_10635","questionKey":""},"59":{"type":"cs","label":"Solid Waste","description":"","validation":{"rq":true},"jiraField":"customfield_10629","questionKey":""},"25":{"type":"cs","label":"Firmatek Services - Firmatek Processed Data ","description":"","validation":{"rq":true},"jiraField":"customfield_10627","questionKey":""},"38":{"type":"at","label":"Attach a file or screenshot ","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"18":{"type":"cs","label":"Electric Utilities","description":"","validation":{"rq":true},"jiraField":"customfield_10631","questionKey":""},"7":{"type":"ts","label":"Name ","description":"","validation":{"rq":false},"jiraField":"customfield_10287","questionKey":""},"3":{"type":"ts","label":"Phone Number ","description":"This can help us speed up resolution time ","validation":{"rq":true},"jiraField":"customfield_10670","questionKey":""},"15":{"type":"cs","label":"Emissions","description":"","validation":{"rq":true},"jiraField":"customfield_10630","questionKey":""},"9":{"type":"cs","label":"Mining and Aggregates","description":"","validation":{"rq":true},"jiraField":"customfield_10625","questionKey":""},"58":{"type":"cs","label":"DIY / Self Services ","description":"","validation":{"rq":true},"jiraField":"customfield_10628","questionKey":""},"53":{"type":"tl","label":"Subject","description":"","validation":{"rq":true},"jiraField":"summary","questionKey":""},"20":{"type":"cs","label":"Other Industries ","description":"","validation":{"rq":true},"jiraField":"customfield_10632","questionKey":""},"27":{"type":"rt","label":"Description - Adding Screenshots will go along way!","description":"Please be as detailed as possible, it will speed up your resolution time!","validation":{"rq":true},"jiraField":"description","questionKey":""}}},"uuid":"7f99aef5-eef5-4a21-a431-38b03149793b"},"linkedJiraFields":["summary","description","customfield_10670","customfield_10287","customfield_10630","customfield_10631","customfield_10632","customfield_10633","customfield_10139","customfield_10635","customfield_10625","customfield_10627","customfield_10628","customfield_10629"]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}