{"xsrfToken":"5c527c628a4b556473ff60037c3986cdd988bc47_lout","branding":{"id":"6","key":"fchd","name":"Firmatek Customer Support Desk","portalBaseUrl":"/servicedesk/customer/portal/6","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/6/6","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#943a09","headerLinkHoverBGColor":"#943a09","headerBadgeColor":"#943a09"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/90e8afc0-33af-497e-99d8-100259da7709/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhOTgwMjBiNS1kNTEwLTQxMWMtYWU5Ny1lZjhhMTlhZGMxNDYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjkwZThhZmMwLTMzYWYtNDk3ZS05OWQ4LTEwMDI1OWRhNzcwOSI6WyJyZWFkIl19LCJleHAiOjE3NjA3Mjg4NTQsIm5iZiI6MTc2MDcyODI1NH0.K4z05_rzMUl8fiudc1GzbL3MnYCTPaDXW3-VLRTxNM4&client=a98020b5-d510-411c-ae97-ef8a19adc146&mode=fit","logoId":"90e8afc0-33af-497e-99d8-100259da7709","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Firmatek Service Desk","sharedPortalName":"Firmatek Service Desk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Firmatek Service Desk","sharedPortalName":"Firmatek Service Desk","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#b6470b","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/679e7434-aa27-44ba-bcbd-09caeae580f9/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhOTgwMjBiNS1kNTEwLTQxMWMtYWU5Ny1lZjhhMTlhZGMxNDYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjY3OWU3NDM0LWFhMjctNDRiYS1iY2JkLTA5Y2FlYWU1ODBmOSI6WyJyZWFkIl19LCJleHAiOjE3NjA3Mjg4NTQsIm5iZiI6MTc2MDcyODI1NH0.pecnG4RCnNZhq8vySk-swjXTm2HZ46zpByTMzzR10Xs&client=a98020b5-d510-411c-ae97-ef8a19adc146&height=300&mode=fit","bannerMediaApiFileId":"679e7434-aa27-44ba-bcbd-09caeae580f9","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"6","key":"fchd","projectId":10016,"serviceDeskId":6,"name":"Firmatek Customer Support Desk","description":"<p>Welcome! You can raise a request for Firmatek Customer Support Desk using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/6","reqTypes":[{"id":"335","name":"Customer Portal Request","descriptionHtml":"","callToAction":"Customer Portal Request","introHtml":"<p>Customer Portal Request</p>","icon":10511,"iconUrl":"https://get.support.firmatek.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[22],"key":""},{"id":"98","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10538,"iconUrl":"https://get.support.firmatek.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10538","groups":[22],"key":""},{"id":"90","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10530,"iconUrl":"https://get.support.firmatek.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10530","groups":[],"key":""},{"id":"416","name":"Investigate a problem","descriptionHtml":"","callToAction":"Investigate a problem","introHtml":"<p>Create a problem to track the cause of one or more incidents.</p>","icon":10523,"iconUrl":"https://get.support.firmatek.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10523","groups":[],"key":""},{"id":"185","name":"Re-Stitch Service","descriptionHtml":"","callToAction":"Re-Stitch Service","introHtml":"","icon":10511,"iconUrl":"https://get.support.firmatek.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[],"key":""},{"id":"81","name":"Report a system problem","descriptionHtml":"","callToAction":"Report a system problem","introHtml":"<p>Let us know if something isn't working properly and we'll aim to get it back up and running quickly.</p>","icon":10524,"iconUrl":"https://get.support.firmatek.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10524","groups":[],"key":""},{"id":"284","name":"Website Contact Us","descriptionHtml":"","callToAction":"Website Contact Us","introHtml":"<p>Information Request</p>","icon":10646,"iconUrl":"https://get.support.firmatek.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10646","groups":[],"key":""},{"id":"82","name":"Workflow Disruption","descriptionHtml":"","callToAction":"Workflow Disruption","introHtml":"<p>Report hardware that might be faulty or broken e.g. a broken computer screen or a damaged server.</p>","icon":10671,"iconUrl":"https://get.support.firmatek.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10671","groups":[],"key":""}],"reqGroups":[{"id":22,"name":"Need Help? Send a Request Here."}],"orderMapping":{"22":[335,98,100,97],"23":[81,82]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"84dfd57e-1acd-3815-b1a1-2a1f98e335a7","appLinkName":"","appLinkUrl":"","spaceKey":"ACCOUNTMANAGEMENT","spaceName":"Firmatek Support Knowledge Base","spaceUrl":"","isServer":false},"labels":[],"projectKey":"FCHD","serviceDeskId":6,"kbLinkDomainURLs":["https://get.support.firmatek.com","https://ft-pq.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":6,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"FCHD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhOTgwMjBiNS1kNTEwLTQxMWMtYWU5Ny1lZjhhMTlhZGMxNDYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDE2IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjA3Mjk0NTQsIm5iZiI6MTc2MDcyODI1NH0.zwyPVh7dK6wDpbsnS026wLbRwAAtMi2jWuBCzCWVKKE","targetCollection":"upload-project-10016","endpointUrl":"https://api.media.atlassian.com","clientId":"a98020b5-d510-411c-ae97-ef8a19adc146","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"b59232e1-5f58-4b4f-a4ec-41a77551d398","name":"Kespry Support","categoryUrl":"https://get.support.firmatek.com/servicedesk/customer/portal/6/topic/b59232e1-5f58-4b4f-a4ec-41a77551d398","createdAt":"1712783723695"}]}},"reqCreate":{"id":335,"projectId":10016,"issueType":{"id":"10008","name":"[System] Service request"},"form":{"name":"Customer Portal Request","descriptionHtml":"","callToAction":"Customer Portal Request","intro":"<p>Customer Portal Request</p>","instructions":"","icon":10511,"iconUrl":"https://get.support.firmatek.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/6/create/335","requestValidateBaseUrl":"/servicedesk/customer/portal/6/validate/335","calendarParams":{"firstDay":0,"date":"2025-10-17T15:10:54-0400","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"84dfd57e-1acd-3815-b1a1-2a1f98e335a7","appLinkName":"","appLinkUrl":"","spaceKey":"ACCOUNTMANAGEMENT","spaceName":"Firmatek Support Knowledge Base","spaceUrl":"","isServer":false},"labels":[],"projectKey":"FCHD","serviceDeskId":6,"kbLinkDomainURLs":["https://get.support.firmatek.com","https://ft-pq.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhOTgwMjBiNS1kNTEwLTQxMWMtYWU5Ny1lZjhhMTlhZGMxNDYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDE2IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjA3Mjk0NTQsIm5iZiI6MTc2MDcyODI1NH0.zwyPVh7dK6wDpbsnS026wLbRwAAtMi2jWuBCzCWVKKE","targetCollection":"upload-project-10016","endpointUrl":"https://api.media.atlassian.com","clientId":"a98020b5-d510-411c-ae97-ef8a19adc146","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{"id":402665767769600,"updated":"2025-10-09T19:10:42.606729715Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[335],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":402665767769600,"name":"Firmatek Service Desk ","submit":{"lock":false,"pdf":false},"templateFormUuid":"7f99aef5-eef5-4a21-a431-38b03149793b"},"layout":[{"version":1,"type":"doc","content":[{"type":"paragraph","attrs":{"localId":"ab2a61c3-e444-4f78-af44-80821795b4dd"},"content":[{"type":"text","text":"Welcome to the Firmatek Service Desk and Kespry Customer Support Portal. Please choose your industry."}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":7},"layout":"default","localId":"a3191a39-0fd3-4b47-a779-e371647d6840"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":3},"layout":"default","localId":"ec9333e6-f122-4395-af55-ad85c2cadb22"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":8},"layout":"default","localId":"eca30938-2754-45a6-b52c-1a55caf52767"}}]},{"version":1,"type":"doc","content":[{"type":"paragraph","attrs":{"localId":"498d0f6a-f78e-4ebc-a054-5e43a7ffbe38"},"content":[{"type":"text","text":"For help signing up or logging into Kespry Cloud, please click "},{"type":"inlineCard","attrs":{"url":"https://ft-pq.atlassian.net/wiki/spaces/ACCOUNTMANAGEMENT/pages/1426915332/Kespry+Cloud+-+Access+and+Account+FAQs"}},{"type":"text","text":" "}]},{"type":"paragraph","content":[]},{"type":"paragraph","content":[]}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":20},"layout":"default","localId":"8ac42e7f-a3da-448c-9bfd-cfd84b505e9f"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":18},"layout":"default","localId":"764cd99a-c5ea-42c6-b6eb-a537b40ae219"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":15},"layout":"default","localId":"a3f8e736-c26a-4455-8927-8312f057ba75"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":59},"layout":"default","localId":"fe9e329d-7a7c-4508-9f18-ee0d055cf2fc"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":56},"layout":"default","localId":"26c3e516-215c-411b-ab20-e1af26ac0bb9"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":9},"layout":"default","localId":"104b7f31-a1fd-4639-b18a-9d5c94a944cf"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":45},"layout":"default","localId":"c819584d-25e7-442d-9980-838d38b8a203"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":25},"layout":"default","localId":"4fde2f25-8cce-423f-833d-ac46cb482b20"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":58},"layout":"default","localId":"f88be3e9-21f7-4682-804d-f64584654060"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":53},"layout":"default","localId":"2fba57e3-55ad-4ba3-a344-955482bbe291"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":27},"layout":"default","localId":"f9e7851f-f13a-4bb7-b3a6-7eca6c002a34"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":38},"layout":"default","localId":"50ebffaf-f032-4b1d-8a8e-b64288113303"}},{"type":"paragraph","content":[]}]}],"conditions":{"19":{"t":"sh","i":{"co":{"cIds":{"8":["11037"]}}},"o":{"sIds":["2"]}},"23":{"t":"sh","i":{"co":{"cIds":{"9":["10982"]}}},"o":{"sIds":["9"]}},"62":{"t":"sh","i":{"co":{"cIds":{"8":["11038"]}}},"o":{"sIds":["1"]}},"22":{"t":"sh","i":{"co":{"cIds":{"9":["10983"]}}},"o":{"sIds":["10"]}},"55":{"t":"sh","i":{"co":{"cIds":{"59":["11005","11006"]}}},"o":{"sIds":["6"]}},"61":{"t":"sh","i":{"co":{"cIds":{"8":["11033"]}}},"o":{"sIds":["7"]}},"13":{"t":"sh","i":{"co":{"cIds":{"8":["11034"]}}},"o":{"sIds":["5"]}},"46":{"t":"sh","i":{"co":{"cIds":{"9":["10981"]}}},"o":{"sIds":["8"]}},"17":{"t":"sh","i":{"co":{"cIds":{"8":["11036"]}}},"o":{"sIds":["3"]}},"14":{"t":"sh","i":{"co":{"cIds":{"8":["11035"]}}},"o":{"sIds":["4"]}}},"sections":{"8":{"name":"Stockpile change ","conditions":["46","61"]},"4":{"name":"Emissions Selection","conditions":["14"]},"5":{"name":"Solid Waste Selection ","conditions":["13"]},"10":{"name":"DIY","conditions":["22","61"]},"2":{"name":"Other Selection ","conditions":["19"]},"7":{"name":"Mining and Agg selection ","conditions":["61"]},"3":{"name":"Electric Utilities selection","conditions":["17"]},"11":{"name":"Ending","conditions":[]},"9":{"name":"Firmatek Services ","conditions":["23","61"]},"6":{"name":"TOW/Cells certs","conditions":["55","13"]},"1":{"conditions":["62"]}},"questions":{"45":{"type":"ts","label":"Site Name ","description":"","validation":{"rq":true},"jiraField":"customfield_10139","questionKey":""},"8":{"type":"cd","label":"Choose my Industry ","description":"","validation":{"rq":true},"jiraField":"customfield_10633","questionKey":""},"56":{"type":"ts","label":"Site Name regarding Top of Waste / Cell Cert","description":"","validation":{"rq":true},"jiraField":"customfield_10635","questionKey":""},"59":{"type":"cs","label":"Solid Waste","description":"","validation":{"rq":true},"jiraField":"customfield_10629","questionKey":""},"25":{"type":"cs","label":"Firmatek Services - Firmatek Processed Data ","description":"","validation":{"rq":true},"jiraField":"customfield_10627","questionKey":""},"38":{"type":"at","label":"Attach a file or screenshot ","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"18":{"type":"cs","label":"Electric Utilities","description":"","validation":{"rq":true},"jiraField":"customfield_10631","questionKey":""},"7":{"type":"ts","label":"Name ","description":"","validation":{"rq":false},"jiraField":"customfield_10287","questionKey":""},"3":{"type":"ts","label":"Phone Number ","description":"This can help us speed up resolution time ","validation":{"rq":true},"jiraField":"customfield_10670","questionKey":""},"15":{"type":"cs","label":"Emissions","description":"","validation":{"rq":true},"jiraField":"customfield_10630","questionKey":""},"9":{"type":"cs","label":"Mining and Aggregates","description":"","validation":{"rq":true},"jiraField":"customfield_10625","questionKey":""},"58":{"type":"cs","label":"DIY / Self Services ","description":"","validation":{"rq":true},"jiraField":"customfield_10628","questionKey":""},"53":{"type":"tl","label":"Subject","description":"","validation":{"rq":true},"jiraField":"summary","questionKey":""},"20":{"type":"cs","label":"Other Industries ","description":"","validation":{"rq":true},"jiraField":"customfield_10632","questionKey":""},"27":{"type":"rt","label":"Description - Adding Screenshots will go along way!","description":"Please be as detailed as possible, it will speed up your resolution time!","validation":{"rq":true},"jiraField":"description","questionKey":""}}},"uuid":"7f99aef5-eef5-4a21-a431-38b03149793b"},"proforma":{"formExists":true,"formValid":true,"formTemplateData":{"id":402665767769600,"updated":"2025-10-09T19:10:42.606729715Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[335],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":402665767769600,"name":"Firmatek Service Desk ","submit":{"lock":false,"pdf":false},"templateFormUuid":"7f99aef5-eef5-4a21-a431-38b03149793b"},"layout":[{"version":1,"type":"doc","content":[{"type":"paragraph","attrs":{"localId":"ab2a61c3-e444-4f78-af44-80821795b4dd"},"content":[{"type":"text","text":"Welcome to the Firmatek Service Desk and Kespry Customer Support Portal. Please choose your industry."}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":7},"layout":"default","localId":"a3191a39-0fd3-4b47-a779-e371647d6840"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":3},"layout":"default","localId":"ec9333e6-f122-4395-af55-ad85c2cadb22"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":8},"layout":"default","localId":"eca30938-2754-45a6-b52c-1a55caf52767"}}]},{"version":1,"type":"doc","content":[{"type":"paragraph","attrs":{"localId":"498d0f6a-f78e-4ebc-a054-5e43a7ffbe38"},"content":[{"type":"text","text":"For help signing up or logging into Kespry Cloud, please click "},{"type":"inlineCard","attrs":{"url":"https://ft-pq.atlassian.net/wiki/spaces/ACCOUNTMANAGEMENT/pages/1426915332/Kespry+Cloud+-+Access+and+Account+FAQs"}},{"type":"text","text":" "}]},{"type":"paragraph","content":[]},{"type":"paragraph","content":[]}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":20},"layout":"default","localId":"8ac42e7f-a3da-448c-9bfd-cfd84b505e9f"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":18},"layout":"default","localId":"764cd99a-c5ea-42c6-b6eb-a537b40ae219"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":15},"layout":"default","localId":"a3f8e736-c26a-4455-8927-8312f057ba75"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":59},"layout":"default","localId":"fe9e329d-7a7c-4508-9f18-ee0d055cf2fc"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":56},"layout":"default","localId":"26c3e516-215c-411b-ab20-e1af26ac0bb9"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":9},"layout":"default","localId":"104b7f31-a1fd-4639-b18a-9d5c94a944cf"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":45},"layout":"default","localId":"c819584d-25e7-442d-9980-838d38b8a203"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":25},"layout":"default","localId":"4fde2f25-8cce-423f-833d-ac46cb482b20"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":58},"layout":"default","localId":"f88be3e9-21f7-4682-804d-f64584654060"}}]},{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":53},"layout":"default","localId":"2fba57e3-55ad-4ba3-a344-955482bbe291"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":27},"layout":"default","localId":"f9e7851f-f13a-4bb7-b3a6-7eca6c002a34"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":38},"layout":"default","localId":"50ebffaf-f032-4b1d-8a8e-b64288113303"}},{"type":"paragraph","content":[]}]}],"conditions":{"19":{"t":"sh","i":{"co":{"cIds":{"8":["11037"]}}},"o":{"sIds":["2"]}},"23":{"t":"sh","i":{"co":{"cIds":{"9":["10982"]}}},"o":{"sIds":["9"]}},"62":{"t":"sh","i":{"co":{"cIds":{"8":["11038"]}}},"o":{"sIds":["1"]}},"22":{"t":"sh","i":{"co":{"cIds":{"9":["10983"]}}},"o":{"sIds":["10"]}},"55":{"t":"sh","i":{"co":{"cIds":{"59":["11005","11006"]}}},"o":{"sIds":["6"]}},"61":{"t":"sh","i":{"co":{"cIds":{"8":["11033"]}}},"o":{"sIds":["7"]}},"13":{"t":"sh","i":{"co":{"cIds":{"8":["11034"]}}},"o":{"sIds":["5"]}},"46":{"t":"sh","i":{"co":{"cIds":{"9":["10981"]}}},"o":{"sIds":["8"]}},"17":{"t":"sh","i":{"co":{"cIds":{"8":["11036"]}}},"o":{"sIds":["3"]}},"14":{"t":"sh","i":{"co":{"cIds":{"8":["11035"]}}},"o":{"sIds":["4"]}}},"sections":{"8":{"name":"Stockpile change ","conditions":["46","61"]},"4":{"name":"Emissions Selection","conditions":["14"]},"5":{"name":"Solid Waste Selection ","conditions":["13"]},"10":{"name":"DIY","conditions":["22","61"]},"2":{"name":"Other Selection ","conditions":["19"]},"7":{"name":"Mining and Agg selection ","conditions":["61"]},"3":{"name":"Electric Utilities selection","conditions":["17"]},"11":{"name":"Ending","conditions":[]},"9":{"name":"Firmatek Services ","conditions":["23","61"]},"6":{"name":"TOW/Cells certs","conditions":["55","13"]},"1":{"conditions":["62"]}},"questions":{"45":{"type":"ts","label":"Site Name ","description":"","validation":{"rq":true},"jiraField":"customfield_10139","questionKey":""},"8":{"type":"cd","label":"Choose my Industry ","description":"","validation":{"rq":true},"jiraField":"customfield_10633","questionKey":""},"56":{"type":"ts","label":"Site Name regarding Top of Waste / Cell Cert","description":"","validation":{"rq":true},"jiraField":"customfield_10635","questionKey":""},"59":{"type":"cs","label":"Solid Waste","description":"","validation":{"rq":true},"jiraField":"customfield_10629","questionKey":""},"25":{"type":"cs","label":"Firmatek Services - Firmatek Processed Data ","description":"","validation":{"rq":true},"jiraField":"customfield_10627","questionKey":""},"38":{"type":"at","label":"Attach a file or screenshot ","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"18":{"type":"cs","label":"Electric Utilities","description":"","validation":{"rq":true},"jiraField":"customfield_10631","questionKey":""},"7":{"type":"ts","label":"Name ","description":"","validation":{"rq":false},"jiraField":"customfield_10287","questionKey":""},"3":{"type":"ts","label":"Phone Number ","description":"This can help us speed up resolution time ","validation":{"rq":true},"jiraField":"customfield_10670","questionKey":""},"15":{"type":"cs","label":"Emissions","description":"","validation":{"rq":true},"jiraField":"customfield_10630","questionKey":""},"9":{"type":"cs","label":"Mining and Aggregates","description":"","validation":{"rq":true},"jiraField":"customfield_10625","questionKey":""},"58":{"type":"cs","label":"DIY / Self Services ","description":"","validation":{"rq":true},"jiraField":"customfield_10628","questionKey":""},"53":{"type":"tl","label":"Subject","description":"","validation":{"rq":true},"jiraField":"summary","questionKey":""},"20":{"type":"cs","label":"Other Industries ","description":"","validation":{"rq":true},"jiraField":"customfield_10632","questionKey":""},"27":{"type":"rt","label":"Description - Adding Screenshots will go along way!","description":"Please be as detailed as possible, it will speed up your resolution time!","validation":{"rq":true},"jiraField":"description","questionKey":""}}},"uuid":"7f99aef5-eef5-4a21-a431-38b03149793b"},"linkedJiraFields":["summary","description","customfield_10670","customfield_10287","customfield_10630","customfield_10631","customfield_10632","customfield_10633","customfield_10139","customfield_10635","customfield_10625","customfield_10627","customfield_10628","customfield_10629"]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}